Highly motivated and detail-oriented professional with experience in both content writing and web development. Demonstrated expertise in creating well-researched, informative, and engaging website content and blog posts through volunteer work. A strong passion for delivering high-quality content that resonates with readers and drives results.

Additionally, equipped with intern experience as a web developer, proficient in HTML, CSS, JavaScript, PHP, and MySQL. Involved in the end-to-end process of designing and developing websites. Consistently demonstrated a keen attention to detail and a commitment to creating seamless user experiences.

Having a background in both content writing and web development brings a unique perspective to digital projects. Understanding of the importance of the content and design in websites to become influential and impactful. With technical proficiency and high-quality content, ready to contribute skills to build dynamic and user-friendly digital solutions.

Spa Receptionist

• Warmly welcome customers and handle check-in/check-out procedures
• Schedule appointments for spa services using a booking website
• Answer phone calls and handle inquiries regarding services, availability, and pricing
• Keep the lobby area clean and well-organized
• Coordinate with spa staff to ensure smooth appointments and services
• Process service payments and provide accurate receipts
• Manage stock refills for masseurs

Front Office Assistant

• For efficient service, communicated with appropriate departments and individuals regarding patients’ inquiries about their symptoms for doctor appointments, specific tests
• Provided customer service by registering patient information into the Patient Administration System (PAS), attending to patients’ needs based on their conditions such as sending them to specific departments or emergency department
• Reserved inpatient and outpatient appointments, and Home Services
• Ensured cleanliness and tidiness of registration counter
• Communicated in English, Japanese, and Chinese to foreigners by informing them that doctors could only communicate in English and Burmese
• Handled cash transactions and maintained accurate records by collecting consultation fees and other related fees from patients, assisting them with further directions instructed by doctors in documents, gathering fees for doctors when they were about to leave, printing documents to get their signatures when handing over the fees
• Ensured that all payment modes are collected accurately in a timely manner, checked the patients' signature whenever the payments were with credit cards
• Issued receipts, and obtained approvals from superiors for refund cases
• Taught and assisted newcomers with getting used to the system till they could serve the patients independently
• Completed other duties assigned by the manager

Commercial Intern

• Conducted research and gathered relevant information for the content creation process
• Ensured content to be accurate, consistent and up to date across all web pages
• Conducted on-site photoshoots at various seller's shops to capture high-quality images of products
• Utilized lighting, composition, and equipment effectively to create visually appealing images
• Ensured the timely delivery of uploads, sale reports and presentations set by superiors
• Followed up sellers for requesting products
• Prioritized tasks effectively to meet deadlines and achieved desired outcomes
• Maintained open communication with the manager and colleagues to seek guidance and provide updates on progress
• Successfully executed additional tasks and responsibilities as assigned by the manager

Web Developer Intern

• Created and implemented well-designed, testable website user interfaces and features based on technical requirements, including navigation menus, contact forms, product lists, shopping cart, search, collapsible accordins, about, and user profiles
• Integrated data from databases using MySQL to improve website functionality and user experience
• Implemented fully-functional websites from scratch using standard HTML, CSS, JavaScript, PHP, Bootstrap, and jQuery practices, incorporating modern design trends and best practices, resulting in faster page load times and improved website performance
• Managed website testing process and implemented bug fixes to improve accessibility and user satisfaction
• Utilized tools such as Git and visual code to streamline the development process and ensure code quality, resulting in faster development times and improved code consistency

Human Resources Intern

• Implemented effective talent acquisition and recruitment process for new multiple full-time hires
• Conducted initial interviews for candidates and scheduled interviews according to their availability
• Created compelling job postings and shared them on multiple social media platforms
• Identified potential clients through research and outreach, resulting in 2 new sales meetings

Content Writer

• Ensured the contents’ accuracy and credibility by editing and proofreading
• Researched, wrote content for the company's blog, covering topics related to productivity, language skills, life advice, survival, and technology
• Edited and proofread content for errors and inconsistencies
• Participated in editorial meetings and contributed ideas for improving the publishing process

Pearson BTEC Level 5 Higher National Diploma in Computing

Bachelor of Arts (Japanese)