Highly motivated and detail-oriented professional with experience in both content writing and web development. Demonstrated expertise in creating well-researched, informative, and engaging website content and blog posts through volunteer work. A strong passion for delivering high-quality content that resonates with readers and drives results.

Additionally, equipped with intern experience as a web developer, proficient in HTML, CSS, JavaScript, PHP, and MySQL. Involved in the end-to-end process of designing and developing websites. Consistently demonstrated a keen attention to detail and a commitment to creating seamless user experiences.

Having a background in both content writing and web development brings a unique perspective to digital projects. Understanding of the importance of the content and design in websites to become influential and impactful. With technical proficiency and high-quality content, ready to contribute skills to build dynamic and user-friendly digital solutions.

Receptionist, Marketing Staff

• Warmly welcome customers and managed appointments
• Assisted with customers concerns
• Managed phone calls and inquiries
• Processed payments and transactions
• Conducted marketing research
• Manage the backend media accounts
• Coordinated with agents for the advertisement of the services, contracts
• Generated reports on sales and data
• Handled administrative tasks (data entry, guidelines)
• Acted as a translator between Japanese company and the superior in the meeting

Front Office Assistant

• Handled patients’ registration and appointments using Patient Administration System (PAS)
• Communicated with international patients in English, Japanese, and Chinese
• Managed transactions, issued receipts, and ensured accurate reporting
• Mentored new staff in system navigation and customer service

Commercial Intern

• Conducted sales content research and product photography
• Assisted with reporting and presentation delivery
• Ensured consistent and timely project updates

Web Developer Intern

• Designed and implemented interactive websites using HTML, CSS, JS, PHP, and MySQL
• Translated technical requirements into user-friendly interfaces
• Utilized tools such as Git and visual code to streamline the development process and ensure code quality, resulting in faster development times and improved code consistency

Human Resources Intern

• Implemented effective talent acquisition and recruitment process for new multiple full-time hires
• Conducted initial interviews for candidates and scheduled interviews according to their availability
• Created compelling job postings and shared them on multiple social media platforms
• Identified potential clients through research and outreach, resulting in 2 new sales meetings

Content Writer

• Ensured the contents’ accuracy and credibility by editing and proofreading
• Researched, wrote content for the company's blog, covering topics related to productivity, language skills, life advice, survival, and technology
• Edited and proofread content for errors and inconsistencies
• Participated in editorial meetings and contributed ideas for improving the publishing process

Pearson BTEC Level 5 Higher National Diploma in Computing

Bachelor of Arts (Japanese)

High School Diploma